Refund and Returns Policy

Shipping & Returns at MyLuckySeeds

Your package usually arrives within 10-30 days, so please be patient. We carefully select high-quality seeds for you, and they’re already securely packaged to prevent any damage. Please note that customs may sometimes conduct random inspections, which could cause slight delays. If you encounter any logistics issues, please contact us first via email at ziyun6666666@gmail.com. We’ll immediately update you with the latest tracking information!

At MyLuckySeeds, we’re dedicated to helping you achieve gardening success. Here’s what you need to know about our shipping and return policies.

Shipping Information

We know you’re excited to start planting! Most of our packages usually arrive within 10-30 days. We appreciate your patience as we meticulously select and securely package your high-quality seeds to ensure they reach you in perfect condition.

Please note that customs sometimes conducts random inspections, which might cause minor delays beyond our control. We ask for your understanding in such rare cases.

If you have any questions about your package’s delivery or encounter any logistics issues, please contact us first via email at ziyun6666666@gmail.com. We’ll promptly provide you with the latest tracking updates and assist you in any way we can.

Our Return Policy

Order from MyLuckySeeds with complete confidence. We proudly guarantee that all of our seeds, plants, and bulbs are true to their name and are always of the finest quality. Your complete satisfaction is our top priority, and we’re thrilled to be a part of your gardening journey.

If you’re not completely pleased with any purchase, please don’t hesitate to reach out. You can submit your inquiry here or simply email us directly at ziyun6666666@gmail.com. Our dedicated Customer Service representatives are always happy to help you.

Returns & Refunds

We gladly accept returns for our products. Customers have the right to apply for a return within 180 days of receiving their product, giving you ample time to evaluate your purchase.

To initiate a return, simply click on the return button (please ensure this button exists and is clearly visible on your website) on our website, and we’ll contact you on the same day to guide you through the process. You’ll only be charged for shipping costs once (this includes any costs associated with returns). And rest assured, there are no restocking fees for returning a product!

Once your return is received and inspected, we will email you a notification of receipt. Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, typically within a few business days.

Thank you for choosing MyLuckySeeds for your gardening needs!