Privacy Policy – MyLuckySeeds

Myluckyseeds Privacy Policy

At MyLuckySeeds, our dedication to you goes beyond providing exceptional seeds and gardening supplies. We’re equally committed to safeguarding your privacy. This Privacy Policy is crafted to help you understand how we collect, use, and protect the data and personal information you share with us or that we receive. It’s designed to empower you to make informed choices when you explore our site, products, and services.

This policy outlines our practices regarding:

Collecting information about you;
Using and protecting the information we gather;
How and when we share information;
Receiving your valuable feedback on our privacy practices; and
Communicating any policy changes.

Please read on to discover how we handle your data and personal information, and learn about the choices you have regarding its use, review, and correction.

Collecting Information About You

Generally, you can browse the MyLuckySeeds website without needing to tell us who you are or reveal any personal information. Our web servers automatically track the Internet domain address from which visitors come, and we analyze this aggregated data for trends and statistics. However, information about individual users visiting the website is limited, and you will remain anonymous unless you voluntarily choose to identify yourself.

There may be times, such as when you place an order, sign up for catalogs or email newsletters, or participate in our contests, sweepstakes, or promotions, when we may ask you to provide specific personal information. This might include your name, shipping and billing addresses, telephone number, email address, and/or credit card details. We also keep a record of your online purchases from our website. Providing such information is completely your choice. However, please understand that if you choose not to provide the requested information, you may not be able to make purchases, participate in special offers, or access certain content on our website.

Cookies

The MyLuckySeeds website utilizes “cookies.” A cookie is a small piece of data sent from a web server to your browser and stored on your computer’s hard drive. Typically, we use cookies to help us remember who you are, personalize our products and services to your interests, estimate our audience size, assist our online merchants in tracking visits, process your orders, track your status in our promotions, contests, and sweepstakes, and/or analyze your visiting patterns.

You can generally configure your browser to not accept cookies or to alert you when a cookie is being sent, giving you the option to accept or decline it. However, please note that by not accepting cookies, your ability to shop on our site may be affected or impeded. We may partner with third parties who might use cookies and collect information on our behalf. These third parties are contractually prohibited from sharing that information with anyone other than us or other designated service providers.

For your information, here are the types of cookies MyLuckySeeds may use through its website:

Session Cookies: These are temporary cookies placed in your browser while you are actively using the internet. Session cookies are automatically erased once your browser is closed. For example, they might be used to temporarily store and pre-populate information during a checkout process, so you only have to enter certain details once.
Persistent Cookies: These cookies remain stored on your computer’s hard drive for a set period before they expire. Persistent cookies can help MyLuckySeeds measure website usage by tracking if you are a returning visitor. They can also support advertising banners, including those managed by third parties, to present content more relevant to your expressed interests and browse history.
Web Beacons: A web beacon (also known as a clear GIF or pixel tag) is another mechanism MyLuckySeeds may use to track website activity. While different from cookies, web beacons function in similar ways, often in conjunction with cookies. A web beacon might be an unobtrusive object embedded into a page that helps to log information (e.g., counting page requests by browsers).

Using Information About You

MyLuckySeeds uses the data and personal information you provide for a variety of internal purposes. This includes confirming and tracking your orders or registrations, analyzing trends and statistics, keeping you informed about our products, services, and special offers, and providing you with information from and about MyLuckySeeds. To serve you better, we may combine the information you provide us online, over the phone, or through mail. We may also combine that information with publicly available data and information we receive from others, such as our Marketing Partners. This combined information helps us to enhance and personalize your shopping experience, communicate with you about products and special offers that may genuinely interest you, and for other promotional purposes.

For simplicity, here’s a summary of how we may use the information we collect from you:

To provide and deliver products and services, and fulfill your orders;
To process, record, and track your purchases, payments, returns, warranties, and rebates;
To communicate with you via channels such as email, phone, or text message;
To evaluate and respond to your requests, inquiries, and applications;
To create and manage account registrations, such as your MyLuckySeeds user account;
To conduct and administer sweepstakes, surveys, promotions, and contests;
To customize your online experiences, including tailored advertisements and offers;
To publish product reviews as submitted by you and other customers through the website or mail;
To operate and improve our business, products, and services (including product development, market research, data analytics, and billing, reconciliation, and collection activities);
To safeguard against and prevent fraud and unauthorized transactions; and
To comply with and enforce applicable legal requirements, industry standards, and our policies and contractual terms.

Mobile Marketing

We send mobile offers and promotions to the mobile devices of customers who have opted in to receive them. Please note that message and data rates may apply. To stop receiving these messages at any time, simply contact MyLuckySeeds customer service.

Security

We employ encryption and authentication tools to help protect the security of the personal information you share with us. However, much like offline transactions, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take every precaution to protect your personal information, we cannot guarantee or warrant the absolute security of any information you transmit to or from our website. By sending your personal information to us through the website, you acknowledge and accept the inherent risks associated with Internet communications and transmissions. Once we receive your personal information, we implement administrative, technical, and physical safeguards to protect its security on our systems. We strongly urge you to keep any password you use for the MyLuckySeeds website in a safe place and never share it with anyone. Also, please remember to close your browser window when you’ve finished your visit to our website. This helps ensure that others cannot access your account, especially if you are sharing a computer or using a computer in a public place like a library or hotel.

Protecting Children

MyLuckySeeds takes special care to protect the safety and privacy of children. Our websites are designed for a general audience. We do not intend to, nor knowingly collect personal information from children under the age of 13. It is our strict policy, in compliance with the requirements of the Children’s Online Privacy Protection Act (COPPA), not to collect information online about or from children age 13 and under. We also do not send email or regular US Mail correspondence to anyone under the age of 13 without their parent’s consent. Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online and should then do so only under the direct supervision of their parents or guardians. We urge parents and guardians to actively participate in their children’s online activities and to utilize parental control or other web filtering technology to supervise children’s access to the web. If you are a parent or guardian and believe a child under the age of 13 has provided us with personal information, please contact us immediately so we can promptly delete that personal information.

Sharing Information About You

From time to time, we may establish business relationships with other trusted persons or entities whom we believe to be reliable and whose privacy policies we have confirmed or required to be consistent with our own. These are our Marketing Partners. In the course of such collaborations, we may share and cross-reference information, including personal information about you, to enable these partners to contact you regarding products and services that may be of interest to you. Additional details concerning online advertising are described below. We may also share personal information with third-party marketing partners for their own marketing purposes.

We may also contract with companies or individuals to provide specific services, such as credit card processing, shipping, data management, and promotional services. We refer to these as our Service Providers. We provide our Service Providers with the necessary information to perform these services, which includes your personal information when required. Although unlikely, in certain limited instances, we may disclose your personal information when we have a reasonable belief that it is necessary to identify, contact, or initiate legal action against persons or entities who may be causing harm to you, to MyLuckySeeds, or to others. We may also disclose your personal information when legally required to do so.

Thank you for trusting MyLuckySeeds with your privacy.